Tuesday, 29 September 2009

1.1 - Activty 19 Investigate goverment services online

Online Services


Saving Money:
If you complete these services on line the goverment save money because the government when we do the forms by hand they have to send them to us which means postal charges. With postal charges it means the post office has to have staff in which is costing money, as they need holiday and they have sick days. So the more people are need in the process as delivery will increase.
When we submit our form these will have to be entered in to a database by humans, whereas if we submit the forms online we are doing half the work as it is already on the system. Which cut's down on the administrative cost.

I rank the four services which are :
Information services, Online booking, online payments. online reporting and advice.
1. Information services as you can find out lots of information and this services is dominating the site most.
2. Online payment because there are lots of different things you can pay and by using this site you can trust it is goig on straight to the government.
3. Online reporting and advice is a service that is not as widely used or as important as some of the others.
4. Online booking is a service that is not used to book lots as there aren't many services you can book from the site.

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